In the rare event that an order is not delivered due to an incorrect address provided by the customer, we will issue a refund automatically. Refunds will be processed to the original payment method within 7-10 business days once the returned parcel is received and processed by our team.
Orders can be canceled within 12 hrs of purchase before they are processed for shipping. Once an order has been processed, it cannot be canceled.
If you have any questions or concerns regarding your order, please contact our customer support team. We're here to assist you with any inquiries you may have.
We reserve the right to update or modify our refund policy at any time without prior notice. Any changes will be effective immediately upon posting on our website.
Thank you for choosing Potato Post to spread smiles and surprises to your loved ones!